Contact Us

For emergency police attendance call 911

When should I call 911?

You should call 911 for any emergency.

What is an emergency?

An emergency is any immediate threat to life and/or property that requires immediate response from police, fire or ambulance. Some examples of emergencies are crimes in progress, any kind of fire or a serious injury or illness. If you are not sure if an incident falls into an emergency classification, feel free to call 911 when an immediate response is needed.

What happens when I call 911?

A highly trained, professional 911 telecommunicator will answer your call to 911. Depending on the nature of the call, you will be asked to answer a series of questions. PLEASE LISTEN CAREFULLY AND ANSWER ALL QUESTIONS!! Please do not hang up until you are told to do so.

What happens if I call 911 and hang up?

The telecommunicator will attempt to call the number back and verify an emergency. If the call is connected and the telecommunicator gets hung up on, or if the call is not answered, an officer will be sent.

For all other enquiries, our address is:

Oak Bay Police Department
1703 Monterey Ave
Victoria BC  V8R 5V6
Canada

Email: info(at)oakbaypolice.org
Phone: (250) 592-2424
Fax: (250) 592-9988